Interactive Voice Response (IVR) cheat sheet
Posted by creining | Filed under Uncategorized
The voicemail on my employer provided cell phone was not working so I decided to call the provider, US Cellular. I went through their Interactive Voice Response system which took over 4 minutes, waited on hold a bit, then the phone started ringing (yay, I get to talk to someone!) but then I was disconnected. Argh. At this point I remembered the IVR Cheat Sheet by Paul English that lists numerous businesses, their public phone numbers and the process to bypass their IVRs. US Cellular’s IVR bypass consists of pressing 0 twice after choosing English. After I did that the phone rang and I was talking to a real live human! Thanks Paul English!
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